I was again told to wait 😶😶🤨 until payment had been received by casino and payment team will contact me.
Once I had confirmation from my bank I went back to live chat and advised. So I first put my withdrawal request through and was told the usual 48 hours spiel (Btw its a minimum of 48 hours 🥴🙄) and because of the amount ( another fyi deposits into Visa Debit with Kiwibank NZ are max $5k) it was rejected on the same evening. October 19th I won a substantial amount over 10k yaay me right. I am currently at day 9 awaiting a withdrawal.